The Hallo AuPair Team does carefully select the host families and we find the best match for you. We will support you during the placement process and also during your whole Au-Pair stay in Germany. You can always contact us in case you have question or need advice. If problems or misunderstanding occur in the host family, Hallo AuPair will try to help finding a solution. In case this is impossible, we try to find you another host family within a two weeks period. We only offer the change of the host family once and only in case you did not violate any Au-Pair rule.

Upon your arrival in Germany you will receive our “welcome-information-package” which contains useful information regarding Germany & your Au-Pair stay. We are working with a worldwide net of solid partner agencies. Most of our employees have been Au-Pairs themselves and are always happy to share their experiences with you.